ORM – Online Reputation Management
Instructor
Venugopal
Course Overview
The “ORM Online Reputation Management” course at Velarima Academy, conducted by Mr. Venugopal, equips learners with the strategies and tools to monitor, maintain, and enhance a brand’s digital reputation. Using the SEE and DO Methodology, participants will explore techniques for managing reviews, addressing negative feedback, building credibility, and strengthening customer trust.
This hands-on course combines practical exercises with strategic insights, enabling learners to proactively protect and promote a positive online presence. By the end, participants will be confident in implementing effective reputation management strategies that enhance brand image and foster long-term audience trust.
What You'll Learn?
- Learn to monitor, manage, and improve your brand’s online reputation.
- Gain strategies to respond effectively to negative feedback and reviews.
- Build credibility and trust with customers through proactive reputation management.
- Understand tools and techniques for tracking brand mentions across platforms.
- Develop skills to enhance positive visibility and brand perception.
- Learn to implement strategies for long-term reputation maintenance.
- Gain practical knowledge to protect and strengthen your online presence.
- Equip yourself to handle digital crises and maintain brand integrity.
- Business owners and entrepreneurs aiming to protect and enhance their brand image.
- Digital marketers looking to specialize in reputation management strategies.
- Marketing professionals managing brand perception and customer engagement.
- Freelancers offering ORM services to clients.
- Social media managers responsible for brand communication and online presence.
- Students pursuing a career in digital marketing, PR, or communications.
- Startups and small businesses seeking to build trust and credibility online.
- Agencies and consultants wanting to provide comprehensive reputation management solutions.
- Minimum Qualification 10+2 [Higher Secondary]
- Basic understanding of digital marketing and social media platforms.
- A laptop or desktop with stable internet connectivity.
- Familiarity with online review platforms, social media channels, and websites (preferred).
- Willingness to engage in practical exercises and case studies.
- Interest in brand management, customer engagement, and digital reputation strategies.
- No prior ORM experience required — beginners are welcome.
- Commitment to applying learned techniques for real-world reputation management.
- Recorded Videos
- LMS App Access
- Pdf's, Ebooks
- Templates & Plugins